Who do I contact for urgent support April 24, 2019 22:13 Follow Not a Member yet? $25/month Get Purple Patch Education Membership, A complete performance education program for coaches and athletes. SUBSCRIBE You need to sign in to view this page. While your coach is your primary contact for help, if you have an urgent issue like not having a plan loaded and you can’t get a hold of your coach please reach out to us immediately HERE. Please mark the subject “Urgent” and give us a thorough description of your problem so we can get your issue solved as quickly as possible. Related articles How often do I communicate with my coach?