Who do I contact for urgent support April 24, 2019 22:13 Not a Member yet? $25/month Get Purple Patch Education Membership, A complete performance education program for coaches and athletes. SUBSCRIBE You need to sign in to view this page. While your coach is your primary contact for help, if you have an urgent issue like not having a plan loaded and you can’t get a hold of your coach please reach out to us immediately HERE. Please mark the subject “Urgent” and give us a thorough description of your problem so we can get your issue solved as quickly as possible. Related articles I'd like more help with my nutrition, how do I connect with Kyla? I need urgent help and my coach is not available Hunger Crushing Breakfasts What if I don't have a smart trainer or subscribe to Zwift or TrainerRoad? Am I allowed to drop in to local San Francisco workouts if I am in town?