I need urgent help and my coach is not available September 17, 2019 03:34 Updated Follow Not signed in? Log into your Purple Patch account for full access to your education program for coaches and athletes. You need to sign in to view this page. While your coach is your primary contact for help, if you have an urgent issue like not having a plan loaded and you can’t get a hold of your coach please reach out to us immediately HERE. Please mark the subject “Urgent” and give us a thorough description of your problem so we can get your issue solved as quickly as possible.