I need urgent help and my coach is not available September 17, 2019 03:34 Updated Follow Not a Member yet? $25/month Get Purple Patch Education Membership, A complete performance education program for coaches and athletes. SUBSCRIBE You need to sign in to view this page. While your coach is your primary contact for help, if you have an urgent issue like not having a plan loaded and you can’t get a hold of your coach please reach out to us immediately HERE. Please mark the subject “Urgent” and give us a thorough description of your problem so we can get your issue solved as quickly as possible. Related articles EXPERT Office Hours - Advice for Novice, Intermediate & Expert Cyclists with IOG - June 18, 2020 (Running Time 1:02) An End of an Era Mistake Prevention How often do I communicate with my coach?